What Maintenance is a Landlord Responsible For?
The Landlord, With Very Few Exceptions, Is Legally Responsible to Provide Property Maintenance Such as Snow Shoveling, Lawn Raking, Eavestrough Cleaning, Among Other Things. The Law Disallows a Landlord From Using a Lease to Shift the Responsibility to a Tenant.
Understanding the Property Maintenance Responsibilities Involving the Statutorily Mandated Duties of a Landlord
It is often a false belief and even a common practice that a landlord may use a lease to impose a duty to perform leaf raking, snow shoveling, lawn mowing, and other property maintenance, upon a tenant. Instead, the law forbids a landlord from lease terms that require a tenant to perform general property maintenance; however, a tenant is legally required to kept the rental unit clean; and accordingly, a tenant is required to sweep debris and shovel snow from tenant occupied spaces.
In almost all circumstances, the landlord is required to provide property maintenance services such as snow shoveling, lawn mowing, leaf raking, gardening, among other things. Generally, the Residential Tenancies Act, 2006, S.O. 2006, Chapter 17 requires that the landlord perform the property maintenance services. Additionally, the law disallows a lease from attempting to alter the legal mandate. Specifically, section 4 of the Residential Tenancies Act, 2006 says:
Provisions Conflicting With Act Void
4 (1) Subject to subsection 12.1 (11) and section 194, a provision in a tenancy agreement that is inconsistent with this Act or the regulations is void.
With respect to the mandate that the landlord must perform, or otherwise provide, various property maintenance services such as leaf raking, lawn care, tree care, snow and ice control, among other things, this mandate is prescribed per section 20 of the Residential Tenancies Act, 2006 which says:
Landlord’s Responsibility to Repair
20 (1) A landlord is responsible for providing and maintaining a residential complex, including the rental units in it, in a good state of repair and fit for habitation and for complying with health, safety, housing and maintenance standards.
Accordingly, per section 20 of the Residential Tenancies Act, 2006, which imposes the duty of property maintenance upon the landlord, the landlord is required to perform snow shoveling and lawn mowing, among other things. Furthermore, as section 4 of the Residential Tenancies Act, 2006 forbids and voids lease provisions that conflict with any other section of the Residential Tenancies Act, 2006, with a few exceptions that are inapplicable here, any provision within a lease that attempts to shift the responsibility for snow shoveling or lawn mowing onto the tenant is void. This incapacity to use a clause within a lease or tenancy agreement to shift maintenance responsibilities to the tenant was confirmed in the case of Montgomery v. Van, 2009 ONCA 808 where it was stated:
 Turning to the provision in this case, I begin by observing that, read literally, it addresses the “responsibility” for snow removal, without specifying any services to be provided by the tenant. By providing that tenants are “responsible” for snow removal, the clause clashes with the legislation that places that responsibility squarely on the landlord. Thus, if taken literally, the clause would be inconsistent with the Act and void pursuant to s. 16.
 I recognize, however, that the parties and the motion judge did not interpret the provision literally, but understood it to assign the task of snow removal to tenants. As the motion judge put it, the provision “indicates that the Tenant will complete snow removal tasks.” I continue the analysis on that basis.
 In order to be effective, a clause that provides that a tenant will provide snow removal services must constitute a contractual obligation severable from the tenancy agreement. The reason such a clause must be able to stand alone as an enforceable contract is because s. 16 of the Act voids provisions of tenancy agreements that are inconsistent with the Act or Regulations. The Act and Regulations make clear that in the landlord and tenant relationship, the landlord is responsible for keeping the common walkways free of snow and ice. Therefore, it cannot be a term of the tenancy that the tenant complete snow removal tasks.
 This does not mean that the landlord cannot contract with the tenant as a service provider to perform snow removal tasks. It does mean, however, that the clause under which the tenant agrees to provide such services, even if included in the same document as the tenancy agreement, must create a severable contractual obligation. The severable contractual obligation, while it cannot transfer the landlord’s statutory responsibility to ensure maintenance standards are met, may support the landlord’s claim over against the tenant in contract.
 In this case, the provision is inextricable from the tenancy agreement. It does not indicate a definite consideration for the snow removal task separate from the provision of the premises. As well, a consideration of the context leads me to conclude, it is too indefinite to create an autonomous contract for services. The tenant lives in one of several basement apartments of a multi-unit residential complex. The provision vaguely places the task of snow removal “from their walkway and stairway” on tenants jointly. It does not set out specifically what part of the complex’s common walkways this tenant agrees to keep clean and does not stipulate on what schedule she should perform the joint obligation. The provision fails to define this individual tenant’s task clearly enough to create an enforceable contractual obligation.
 Landlords cannot fulfill their statutory duty to ensure the prescribed maintenance standards are met by provisions as ill-defined as this one. As I see it, this vague provision, even reading it as did the motion judge is nothing more than an impermissible attempt by the landlord to avoid his statutory obligations. I would conclude the provision is not consistent with the Act and is void.
It should be noted that section 4 of the current Residential Tenancies Act, 2006 nearly identical to section 16 of the Tenant Protection Act, 1997, S.O. 1997, Chapter 24, as was applicable to the Montgomery decision.
Of course, none of this is to say that a landlord and tenant are absolutely without a capacity to agree that the person, who is the tenant, will accept duties and responsibilities to perform various property maintenance services; however, what is stated or implied is that any agreement purporting to shift property maintenance duties away from the landlord must be an agreement that places the tenant into a capacity that is other than "tenant"; and accordingly, a landlord and tenant may, and often do, enter into a separate contract wherein a property owner, who is the "landlord" within the context of the separate lease agreement, and a contractor, who is the "tenant" within the context of the separate lease agreement, agree that the contractor will perform snow shoveling and lawn mowing, among other things, on behalf of the property owner. The legal trick is that a landlord and tenant are statutorily unable to agree that the tenant will take on property maintenance responsibilities; however, a property owner and a contractor are free to do so.
With all the above said, there does remain some possibility that a tenant may be deemed responsible to perform routine maintenance such as snow shoveling and lawn mowing, among other things, whereas section 33 of the Residential Tenancies Act, 2006 mandates that the tenant keep the rental unit in a state of cleanliness; however, whether the presence of snow and grass are concerns relating to cleanliness remains undecided by the judiciary. Specifically, section 33 says:
33 The tenant is responsible for ordinary cleanliness of the rental unit, except to the extent that the tenancy agreement requires the landlord to clean it.
Lastly, it is important to recognize that the duties and responsibilities for maintenance as between the landlord and tenant may, and likely are, without affect to third party persons who may suffer injury as a result of alleged poor maintenance such as a slip and fall on snow or ice. Whereas the Occupier's Liability Act, R.S.O. 1990, c. O.2 imposes various obligations upon occupiers of premises, and whereas both the owner and the tenant of a premises are defined as occupiers, the issue of liability for injury to a third party is likely a separate, yet connected, matter to the legal question as to who actually has to perform the maintenance upon the rental premise. Cases to review on this point of concern include; Miaskowski v. Persaud, 2015 ONCA 758 and Taylor v. Allen, 2010 ONCA 596, among others.
What Is the Short Answer?
The Residential Tenancies Act, 2006 prescribed the mandate that a landlord is responsible for general property maintenance such as lawn care, snow shoveling, eavestrough cleaning, among other things. The landlord is also forbidden from using a lease to shift the responsbility for property maintenance to the tenant. A landlord may use contract terms separate from the lease terms to hire a contractor (who is coincidentally also the tenant) to perform property maintenance; however, the landlord would do so with various risks of peril if the tenant as contractor is unqualified, uninsured, and fails to remain diligent in performing property maintenance tasks. A landlord lessens various risks by directly performing property maintenance services, or by outsourcing such services to properly qualified and properly insured tradespeople.