Insurance Coverage: The Protection of Policyholder Rights During Disputes With Insurers | KLP Paralegal Services
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Insurance Coverage:

The Protection of Policyholder Rights During Disputes With Insurers



Last Updated: August 22 2026

Question: What should I do in Ontario if my insurer denied or undervalued my insurance claim?

Answer: If your Ontario insurer wrongfully denied or undervalued your claim, a paralegal can help you respond quickly by reviewing your policy wording, gathering claim and coverage documents, assessing insurer duties in good faith, and preparing the right next steps to challenge delay or bad-faith handling through a clear, evidence-led submission.   KLP Paralegal Services can also help before you sign settlement release paperwork, and arrange commissioned declarations (including Proof of Loss documents) to strengthen your position.   To get practical guidance on your options and timelines, call (416) 570-6378.

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Troubled Insurance Relations

Standing up to fight against an insurance company requires specialty knowledge that helps to equalize the power imbalance that otherwise exists whereas an insurance company has the deep pocket financial resources to hire lawyers, forensic experts, among others, along with the internal staff that understands the applicable insurance principles and relevant legal statutes.  These resources provide the insurance company with a significant advantage just when the insured bringing a claim needs help. Professional legal representations provides you with the David that you need in such a David v. Goliath situation.

Insurance Coverage: The Protection of Policyholder Rights During Disputes With InsurersYour Situation May Need Professional Assistance If:

  • Your insurance company wrongfully denied a claim;
  • Your insurance company undervalued your claim;
  • Your insurer is delaying payment of your claim;
  • Your agent or broker failed to adequately explain the coverage exclusions;
  • Your insurance broker failed to arrange coverage resulting in an uninsured loss; or
  • Your premiums or deductibles unjustly increased.

Common Issues Include:
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Even in situations where all is being well looked after by insurance coverage, assistance in reviewing the final settlement release documents may be available before signing-off of further claim rights.

Assistance may also be available in providing Commissioner of Oaths services to commission sworn declarations including the Proof of Loss documents that finalize the claims process.

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